The Rockaway 5Rs
Our Commitment to Excellence
At Rockaway, Inc., our culture is built around a simple promise — to always do the Right Thing, for the Right Person, at the Right Time. We recognize that we won’t always get it right, but we will always Make it Right. These five principles define who we are, how we work, and how we grow together as a team.
1. Doing the Right Thing
We lead with honesty, integrity, and accountability. Every decision reflects our commitment to ethical action and lasting relationships.
2. For the Right Person
We act with empathy, respect, and fairness — focusing on what benefits our clients, our team, and our community.
3. At the Right Time
We stay proactive and responsive, ensuring our actions are timely, effective, and create meaningful impact.
4. We Don’t Always Get It Right
We acknowledge that mistakes happen and view them as opportunities to learn, improve, and strengthen trust.
5. But We Make It Right
We take responsibility, follow through, and deliver on our promises — turning challenges into growth and solutions that last.
Our Promise
The 5Rs aren’t just values; they’re how we do business every day. They guide every decision, every interaction, and every project — defining Rockaway as a company built on integrity, accountability, and care.